Chicken McNasty: Angry Customer Slaps Pregnant McDonald's Manager Over Chicken Sandwich

Working in the fast-food industry can be a thankless job as employees can be the victims of sharp customer criticism. However, physically going after employees for a disappointing dish can still be viewed as extreme.

That’s exactly what happened at a Connecticut McDonald’s, and a customer is now in jail for it.

The incident occurred at a McDonald’s in Norwich, Connecticut, when a customer, Shannelle Hanson, came to the drive-thru. She ordered a McChicken sandwich but began to complain about the sandwich. Specifically, she was angry that it was missing lettuce and mayonnaise, making it a plain sandwich. The manager provided a refund, but the customer demanded another sandwich along with it. When the manager told her the refund was in-place of food, the customer wasn’t having it.

After parking, Hanson walked into the McDonald’s and went behind the counter to verbally berate. She demanded the manager make her a new sandwich herself. Hanson then, reportedly, raised her hand and smacked the manager, who was 29-weeks pregnant, in the face.

Other employees stepped in to stop Hanson, with one getting punched in the face, as they tried to separate her from the manager. Not long after this, police arrived and took Hanson into custody.

“After we were separated, she told me she had bail money and didn’t care I was pregnant,” the manager reportedly told police. She continued, “She hoped I lost my child.”

Hanson is currently out on $5,000 bail and is due in court on June 13.