This article examines the application of Agentforce Voice solutions within CRM environments, with particular emphasis on AI integration, conversational intelligence, customer-data orchestration, workflow automation, personalization, and enterprise-scale service delivery.
Carl Williams
Oct 28, 2026
The plaintiffs, identified in court papers as a 16-year-old from Illinois and an 18-year-old from Mississippi, say features such as autoplay and infinite scrolling drove excessive use.
Matias Civita
Oct 28, 2026
More travelers now want to experience trips that let them connect with local life, not just see the sights.
Callum Turner
Oct 28, 2026
A September 2026 Gartner survey found that just 22% of organizations had scaled AI across multiple business units or adopted an AI-first approach.
Callum Turner
Oct 28, 2026
Building a practice requires both professional expertise and the ability to manage a business. As the practice grows, clear processes, thoughtful decisions, and trust in colleagues become increasingly important.
Callum Turner
Oct 28, 2026
Energy Secretary Chris Wright said more tankers carrying Russian diesel could "quite possibly" make it to the U.S. under the administration's sanctions waiver.
Matias Civita
Oct 28, 2026
As his company marks its ninth anniversary, PayDo founder and CEO Serhii Zakharov talks to International Business Times about how the Electronic Money Institution sector has grown up, why fragmentation is the problem worth solving, and what a new European regulatory era means for payment firms.
Navid Ladani
Oct 28, 2026
The Palo Alto company has now raised $400 million in 2026, with Sequoia's Doug Leone joining its board.
Carl Williams
Oct 28, 2026
A 2025 study published in Nature Aging found that older adults who took omega-3 supplements showed small signs of slower aging on certain DNA-based tests.
Callum Turner
Oct 27, 2026
Sam Kiki says buyers are circling MonkeyTilt, but the poker star is pouring everything into Tilt Rips, his Pokémon card platform, amid a record collecting boom.
Navid Ladani
Oct 27, 2026
Emergency departments, hospitals, and prehospital providers must be prepared to manage pediatric emergencies despite these differences in clinical exposure.
Callum Turner
Oct 27, 2026
Global recorded music revenues reached $31.7 billion in 2025, up 6.4%, with 837 million paid streaming subscriptions worldwide, according to IFPI.
Callum Turner
Oct 27, 2026
"If it looks like your company is falling behind and you want to 'beat your peers' to the job market, while still having a company-provided safety," said Sean Campbell, co-founder and CEO of the market research firm Cascade Insights.
Matias Civita
Oct 27, 2026
Who should benefit from artificial intelligence trained on knowledge produced by millions of people? The answer goes beyond who gets to use a chatbot. The people contributing to and using AI should also have a way to participate in the infrastructure that supports it. Trioma, an AI orchestration com...
Navid Ladani
Oct 27, 2026
The FBI's 2025 Internet Crime Report recorded nearly $21 billion in losses from cyber-enabled crime, a 26% increase on the year before.
Adam Bent
Oct 26, 2026
Inperium is a nonprofit that helps other nonprofits grow through a shared constellation of services, expertise, and capital while preserving mission, identity, and operational independence.
Adam Bent
Oct 26, 2026
According to DinarStandard's State of the Global Islamic Economy Report 2025/26, halal food spending reached $1.53 trillion in 2024 and is projected to exceed $2 trillion by 2029.
Adam Bent
Oct 26, 2026
Anthropic's prospectus outlines potential real-world harm from advanced AI, including systems attempting to avoid shutdown.
Matias Civita
Oct 26, 2026