The Xbox Series X, the newest console on the market, was released on Nov. 10, 2020. What sets this console apart from its predecessor, the Xbox One, is its ability to support much higher display resolutions (8K), higher frame rates, and real-time ray tracing. Not to mention, it comes with a high-speed solid-state drive (SSD) to help reduce loading times.

However, it has been experiencing major connection issues as of late and it has frustrated users all over the world. One of the most reported problems is that the console keeps crashing or freezing in the middle of a game.

How To Fix An Xbox Series X That Keeps Crashing?

  1. Restart your Xbox Series X: This may seem like an obvious solution, but sometimes a simple restart can fix crashing issues.
  2. Check for updates: If there are any updates available for your Xbox Series X, be sure to install them as they may contain fixes for crashing issues.
  3. Delete any unused files: Over time, your Xbox Series X can accumulate a lot of unused files. Deleting these files can help free up space and potentially fix the problem.
  4. Update your Xbox: Check for any software updates that may be available for your console. These updates can help fix any bugs that may be causing the crashes.
  5. Check USB wires: Try unplugging any external devices that may be connected to your console. This includes USB devices, hard drives, and controllers.
  6. Perform a hard reset: A hard reset will restore your Xbox Series X to its factory settings. This should only be done as a last resort, as it will erase all your saved data. Therefore, make sure to back up your data.
  7. Clear your console's cache: This can help fix crashes caused by corrupted data.
  8. Safe Mode: Try running the console in Safe Mode. This can help to fix crashes caused by software problems.
  9. Contact Xbox support: If none of these solutions work, you may need to contact Microsoft for further assistance. They may be able to help you troubleshoot the issue or replace your console if it is faulty.

Why does the problem occur?

If your Xbox Series X keeps crashing, it could be for several reasons. Here are four possible explanations:

  1. You're not properly cooling your Xbox Series X.
  2. You're playing too many graphically intensive games.
  3. You have a lot of applications and files stored on your console.
  4. There's a problem with your internet connection.
Fix An Xbox Series X crash